Responsible Gaming
Introduction
We believe that online gaming should be enjoyed as entertainment only. Casino games are games of chance, and the house always has a mathematical advantage. Never gamble with money you cannot afford to lose, and do not view gambling as a way to earn money or solve financial problems. If you choose to play, do so responsibly and within your means.
Age Verification
In Australia, you must be at least 18 years of age to participate in online casino gaming. We are committed to preventing underage gambling and verify the age of all users. If you are under the legal gambling age in your jurisdiction, you are not permitted to use our services.
Warning Signs of Problem Gambling
Please be honest with yourself. If you experience any of the following signs, you may be developing a gambling problem:
- Gambling with larger amounts of money than intended
- Spending more time gambling than planned
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activity from family or friends
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money to fund gambling activities
- Unsuccessful attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Lying about the amount of time or money spent gambling
If you recognise any of these signs in yourself or someone you know, seeking help is important and encouraged.
Self-Help Tools
Responsible gambling tools can help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly).
- Loss Limits: Establish a maximum loss threshold—if you reach this limit, stop playing for the day.
- Reality Checks: Enable reminders that alert you at regular intervals about how long you have been playing and how much you have spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming accounts if you feel you are losing control.
- Take Breaks: Step away from gaming regularly and engage in other activities.
- Budget Management: Treat gambling as entertainment expense, like cinema or dining out—only spend what you can afford to lose.
Support Organisations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these professional support services:
Australia
- Gambling Help Online – Free counselling and support for Australians
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
International Support Services
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Call to Action
If you think you may have a problem with gambling, please seek help immediately. Problem gambling is a treatable condition, and reaching out is a sign of strength, not weakness. Speak to a counsellor at one of the support organisations listed above—they are confidential, non-judgmental, and free to access.
Remember: your health and wellbeing are more important than any game. Help is available right now.